Your Questions, Answered

We’ve assembled the most frequently asked questions about Eversense into one place. Got a question that you can’t find the answer to? Contact us.

Filter by topic:

It is recommended to avoid areas with loose skin, scars, tattoos, nerves, or blood vessels that could be incised during the procedure.

It would be best not to shave the insertion site immediately before inserting the sensor, as the skin may become sensitive or slightly irritated from shaving. Your health care professional will determine if hair removal is necessary prior to insertion.

You can find the Sensor Serial number in the Eversense® 365 CGM App that is connect to your Sensor and Transmitter.

1. Tap Menu > About > My Sensor

2. On the MY SENSOR screen, you can view the sensor serial number and insertion details.

sensor serial number.jpg

Talk to your health care professional if you are interested in having the sensor removed before being prompted by the system.

Check with your health care professional or Pharmacist for a recommendation on removing residue left on your arm after removing the adhesive.

This should only be done if directly instructed by customer care. The system will return to initialization phase after re-linking is complete.

Still have questions?

The Eversense team is dedicated and ready to provide the answers and support you need. Simply click the link below.

The Eversense® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.

For important safety information, see bit.ly/eversensesafety

Eversense, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied.


Apple Watch® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.

 

MKT-001692 Rev 1