Patient FAQs | Eversense CGM

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You can access the Eversense^® 365 user guide by visiting www.eversensecgm.com/user-guides Or in the mobile app by going to Main Menu > System Set Up > Help Me Set Up > User Guide

You can access the videos by visiting www.eversensecgm.com/resources Or in the mobile app by going to Main Menu > System Set Up > Help Me Set Up > Onboarding Videos

Remote Monitoring is an optional feature that allows you to invite friends and family to view your CGM data using Eversense^® NOW, a separate mobile app they download to a compatible mobile device.

For a list of compatible devices and operating system versions, please go to www.eversensecgm.com/compatibility

An internet connection is required to download the app and to receive remote glucose values for display on your Eversense^® NOW App.

The unit of measure is displayed on the My Glucose screen. (You select the unit of measure when the app is first downloaded and you log in the for the first time.) In order to change the unit of measure, you will need to delete/remove the App from your mobile device and download it again.

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The Eversense^® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.

For important safety information, see bit.ly/eversensesafety

Eversense, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied. 

Apple Watch^® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.

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Your Questions, Answered

How can I access the Eversense® 365 User Guide?

How can I access the videos to assist with onboarding?

What is Remote Monitoring?

Which mobile devices are compatible with the Eversense® NOW App?

Does the Eversense® NOW App require Internet access to receive the glucose data updates?

Can I check the unit of measure for the Eversense® NOW App?

Still have questions?

I'M JUST RESEARCHING

I'M READY NOW!