Your Questions, Answered
We’ve assembled the most frequently asked questions about Eversense into one place. Got a question that you can’t find the answer to? Contact us.
- Last 3 hours of glucose data
- The 20 most recent events logged by the CGM user
- Last 20 glucose alerts that you have received in the Eversense NOW App
The Eversense® CGM user may also remove you from their Circle. If this happens, a notification will appear informing you that you have been removed from that person’s Circle when you next tap to view that person’s values.
There are five different conditions you may see below an Eversense® CGM System user’s name.
If you enter an incorrect password three times on your DMS log in page, functionality in the Eversense® NOW app will be unavailable for 30 minutes.
The Eversense® NOW App will periodically check to confirm your log in information has not been changed via your Eversense® DMS account.
If you change your Eversense® account password from your DMS log in screen or the DMS Change Password page, you must log out of the Eversense® NOW App and log back in using the new password. If the passwords do not match functionality of the Eversense® NOW app will be unavailable.
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The Eversense team is dedicated and ready to provide the answers and support you need. Simply click the link below.
The Eversense® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.
For important safety information, see bit.ly/eversensesafety
Eversense, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied.
Apple Watch® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.
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